Refund & Cancellation Policy
Last updated: September 19, 2026
1. Founding Supporter Contributions
Contributions made to the Growvia Founding Supporters programme directly fund our initial server hosting, backup systems, domain name, security monitoring, and communication infrastructure.
Summary of Eligibility:
- Before Listing (Eligible): You may cancel and request a 100% refund within seven (7) calendar days from the date of payment, provided your name has not yet been approved and published on the Wall of Honour.
- After Listing (Non-refundable): Once your submission has been reviewed, approved, and publicly published on the Growvia Wall of Honour, your contribution becomes final and non-refundable. The delivered service (public recognition and digital badge) is considered fully rendered upon publication.
- If Rejected by Admin: If your submission is rejected during our content moderation review (e.g., due to offensive names or inappropriate links), a full 100% refund will be issued immediately without deductions.
2. How to Request a Refund
To request a refund within your 7-day pre-listing window, contact our team with your payment details:
- WhatsApp: Send a message from your registered WhatsApp number to our official contact number.
- Email: Send an email to iabhishekn98@gmail.com with the subject line “Supporter Refund Request - [Your Name]” and include your Razorpay Payment ID / Order ID.
3. Refund Processing Timeline
Once approved, refunds are initiated immediately through Razorpay and credited back to your original payment method (UPI ID, debit/credit card, or net banking) within 5 to 7 business days, subject to your bank's processing times.
4. Future Software Subscriptions
When Growvia launches commercial paid subscription plans for coaching institutes, subscription billing terms and applicable trial periods will be explicitly outlined prior to purchase. Joining the early-access waitlist is completely free of charge and requires no payment.
5. Contact Information
For any clarification regarding refunds or payments, please reach out to us directly:
Growvia by Abhishek
Varanasi, Uttar Pradesh, India
Email: iabhishekn98@gmail.com